Terms & Conditions

Last Updated: 08/21/2025

Welcome to On-Site Window Washing. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.


1. Services Provided

On-Site Window Washing offers professional cleaning services including, but not limited to, window washing, gutter cleaning, screen cleaning & replacement, soft washing, and pressure washing. Services may vary depending on availability, location, and scheduling.


2. Quotes & Pricing

  • All quotes provided are based on the information given at the time of request.

  • Final pricing may vary if the scope of work changes or additional services are requested.

  • Payment is due upon completion of services, unless otherwise agreed in writing.


3. Scheduling & Cancellations

  • Appointments are scheduled on a first-come, first-served basis.

  • We ask for at least 24 hours’ notice for cancellations or rescheduling.

  • Failure to provide notice may result in a cancellation fee.


4. Customer Responsibilities

To ensure safety and efficiency, customers are responsible for:

  • Providing access to the property at the scheduled time.

  • Securing pets and personal belongings.

  • Notifying us of any fragile, damaged, or special areas that require extra care.


5. Liability & Safety

  • While we take every precaution to protect your property, On-Site Window Washing is not liable for pre-existing damage, loose fixtures, or structural weaknesses (e.g., old screens, aged gutters, cracked windows).

  • Our team uses safe practices and equipment, but we are not responsible for issues beyond our control such as weather conditions, power outages, or unforeseen hazards.


6. Satisfaction Guarantee

We aim for 100% customer satisfaction. If you are not happy with our service, please notify us within 24 hours so we can address and resolve the issue promptly.


7. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of On-Site Window Washing and may not be used or reproduced without permission.


8. Limitation of Liability

On-Site Window Washing shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.


9. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with the revised date. Continued use of our website or services indicates your acceptance of any changes.


10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

On-Site Window Washing
📍 Marble Falls, TX 78654, USA
📞 830-953-0229